
If you purchase a 4G Phone-in-a-Box from our retail partners, you should review the back of the box to determine the lock period applicable to that device.
Note: Entering an incorrect PUK code too many times will result in the SIM becoming permanently locked. Refer to the SIM card documentation or contact your carrier.
Following the 60 day lock period following device purchase, we do not lock our phones at any time. Personal Unlocking Key (PUK) If you enter the PIN incorrectly three times, you may need to enter a Personal Unlocking Key (PUK) to enable your SIM card again. After 60 days, we will automatically remove the lock. Prepaid customers – Locked for 60 days from purchaseĭevices that you purchase from Verizon and certain devices purchased from our retail partners are locked for 60 days after activation.Verizon service canceled while device is locked - Device remains locked until 60-day requirement has been met.Customers porting out service – Device remains locked until 60-day requirement has been met.
Device purchased on a device payment agreement and paid off prior to 60 day requirement - Locked for 60 days from purchase. Device purchased at full retail price or on a device payment agreement – Locked for 60 days from purchase. Please see examples below for more information: This policy applies to new and existing customers, postpaid and prepaid plans and customers porting their service to another carrier. It doesn’t matter if you have an iPhone or an android, you can use these methods to find your PUK code on all of them.Beginning on, devices purchased from Verizon are locked for 60 days from the date of purchase. For PUK code, you can call the operator from another phone and identify yourself first, after you are done identifying yourself, you should then tell them about the issue you are facing and your mobile number for which you need the PUK code.Ībove we have mentioned the three basic ways to get your PUK code and all these are applicable on all your mobile phone devices. So, if you want to get your PUK code then why not call the helpline and ask your network operator for it? Your network operator knows each and every detail about your phone and can solve almost all your issues within a short time period. This is the basic purpose of helpline they can help you if you have any issues regarding your network or your phone too. You just have to put your username and password to log in the site and then by following the instructions you can get to your PUK code easily. Almost every good mobile company has a mobile operator’s website where you can get all the information about your cell phone.